Privacy Policy

Effective Date: 04.02.2026
Brand Name: Vert
Contact Email: info@by-vert.com

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1. Introduction

Vert is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

By accessing this site or using our services, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following personal information from you:

- Name and contact details (email, phone number, shipping address)
- Order information (products purchased, payment method)
- Device and usage data (IP address, browser, pages visited)
- Communication preferences and marketing consents

We do not store credit card information. All payments are securely processed by third-party providers (e.g., Shopify Payments, PayPal, etc.).

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3. How We Use Your Information

We use your personal data to:

- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send order confirmations, shipping updates, and invoices
- Send marketing communications (only if you opt in)
- Comply with legal obligations

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4. Sharing Your Information

We may share your data with trusted third parties, including:

- Shopify Inc. (our e-commerce platform provider)
- Payment processors (e.g., PayPal, Stripe)
- Fulfillment and logistics providers
- Email marketing platforms (e.g., Klaviyo)
- Legal authorities (if required by law)

These third parties are only allowed to use your information for the services they provide to us.

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5. Legal Compliance

We process your personal information in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and, where applicable, the General Data Protection Regulation (GDPR).

We collect and use your data only when necessary to fulfill orders, provide services, comply with legal obligations, and improve our business.

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6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., accounting or tax regulations).

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7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information.

For residents of California, these rights may include:

The right to know what personal data we collect
The right to request deletion of your personal data
The right to opt out of the sale or sharing of personal information

For customers in the European Economic Area (EEA), additional rights under GDPR may apply.

To exercise any of these rights, please contact us at: info@by-vert.com.

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8. Do Not Sell My Personal Information

We do not sell your personal information. However, you have the right to request that we do not share your personal data with third parties for advertising or marketing purposes.

To exercise this right, please contact us at info@by-vert.com.

9. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

- Remember your preferences
- Understand how you interact with our website
- Improve site performance and user experience
- Deliver relevant advertising and marketing campaigns

For full details, please see our [Cookie Policy].

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10. Data Transfers

Your information may be processed in countries outside your place of residence, including the United States. We take appropriate measures to ensure your data remains protected in accordance with applicable laws.

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11. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. While we do our best, no system is 100% secure.

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